Return Policy

We want you to be completely satisfied. Because we deal in premium watches, we maintain strict return guidelines to ensure every customer receives a brand-new, pristine item.

1. Return Window & Condition

  • 10-Day Window: Contact us within 10 days of delivery.
  • As-Delivered Condition: Items must be completely unworn, unaltered, and in original packaging.
  • Restocking Fees: Returns not in as-delivered condition are subject to a minimum 20% restocking fee.

2. Prior Return Authorization Required

  • Contact Us First: Do not return items without prior authorization.
  • Specific Address: Returns must be sent to the address we provide.

3. Shipping & Risk

  • Customer Liability: Failure to follow instructions results in customer liability for lost shipments.
  • Shipping Costs: Customers are responsible for return shipping costs.