Return Policy
We want you to be completely satisfied. Because we deal in premium watches, we maintain strict return guidelines to ensure every customer receives a brand-new, pristine item.
1. Return Window & Condition
- 10-Day Window: Contact us within 10 days of delivery.
- As-Delivered Condition: Items must be completely unworn, unaltered, and in original packaging.
- Restocking Fees: Returns not in as-delivered condition are subject to a minimum 20% restocking fee.
2. Prior Return Authorization Required
- Contact Us First: Do not return items without prior authorization.
- Specific Address: Returns must be sent to the address we provide.
3. Shipping & Risk
- Customer Liability: Failure to follow instructions results in customer liability for lost shipments.
- Shipping Costs: Customers are responsible for return shipping costs.